Patients Come Second: Leading Change by Changing the Way You Lead. Paul Spiegelman, Britt Berrett

Patients Come Second: Leading Change by Changing the Way You Lead


Patients-Come-Second.pdf
ISBN: 9780988842809 | 208 pages | 6 Mb

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  • Patients Come Second: Leading Change by Changing the Way You Lead
  • Paul Spiegelman, Britt Berrett
  • Page: 208
  • Format: pdf, ePub, fb2, mobi
  • ISBN: 9780988842809
  • Publisher: An Inc. Original
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Overview

FROM THE NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER Americans enjoy the finest healthcare delivery system in the world, but most people will tell you that we still have a long way to go. Far too frequently, patients leave the doctor’s office or hospital feeling confused, angry, or neglected. Healthcare leaders recognize this problem, but in their focus on patients (and sometimes financials), they often overlook the true key to lasting ...



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